Shipping and returns

How can I purchase artwork from your site?
Hey there! Purchasing artwork from @artdirectoryau is super easy. Just browse our online collection, pick out the piece that speaks to you, and head to checkout. We'll do our best to get your order shipped out within 1-2 business days.

What payment methods do you accept?
We want your shopping experience to be stress-free! When you buy something from our online shop, your credit card details are securely processed by our provider, PayPal.

How long does it take for my order to arrive?
We're all about quick and efficient service! Orders are usually dispatched within 1-2 working days. However, sometimes there might be a slight delay due to unexpected demand or restocking issues.

Is international shipping available?
Sorry, but at the moment, we don't offer international shipping. We're focusing on bringing joy to our local customers in Australia!

How can I track my order?
Once your order is on its way, we'll send you a tracking number via email. Keep an eye on your inbox for updates on your package's journey to you.

Are the colours of the artwork accurate on the website?
We do our best to show you the true colors of our artworks, but please keep in mind that variations may occur due to different monitor settings. If you have any questions or need more images, feel free to reach out!

How can I stay updated on new releases and promotions?
Stay in the loop with all things @artdirectoryau by subscribing to our newsletter! Be the first to know about new artwork releases, special promotions, and exclusive offers. You can also follow us on social media for behind-the-scenes peeks and more.

We're here to make your art-buying experience as smooth as possible. If you have any other questions, don't hesitate to check out our Terms and Conditions or reach out to us directly.

For more information please see our Terms and Conditions.